All Systems Operational
Platform Core (Manchester - UK) Operational
90 days ago
99.58 % uptime
Today
Platform Core (London - UK) Operational
90 days ago
99.59 % uptime
Today
Distributed Smartlinks (Global) Operational
90 days ago
100.0 % uptime
Today
Artwork and Asset Generation (Global) Operational
90 days ago
99.86 % uptime
Today
Supplier Integrations Operational
Generic Filesystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Platform Core (Manchester - UK): Web Average Response Time
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Platform Core (Manchester - UK): Web Throughput
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Platform Core (Manchester - UK): Web & Scheduled Task Error Rate
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Platform Core (London - UK): Web Average Response Time
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Platform Core (London - UK): Web & Scheduled Task Error Rate
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Platform Core (London - UK): Web Throughput
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Past Incidents
Nov 28, 2022

No incidents reported today.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022
Resolved - Our hosting provider has confirmed that network connectivity has been restored. They are continuing to monitor the situation but our services have been operational for some time so this incident will be closed.

Further details to follow on the root cause of this incident.

Nov 16, 22:02 UTC
Monitoring - All services are operational but being monitored.
Nov 16, 19:54 UTC
Update - The issue is stabilising and connectivity to our services has been restored. We are continuing to monitor and will await confirmation from our hosting provider that the incident is resolved.
Nov 16, 19:54 UTC
Identified - The issue has been identified as an issue within the network of our hosting provider. They are investigating this and working on a resolution. Furhter updates to follow as they become available.
Nov 16, 19:10 UTC
Investigating - We are currently investigating an issue with connectivity affecting all services. We will provide further updates as soon as possible.
Nov 16, 18:57 UTC
Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.