Please be aware that the KornitX Platform will be unavailable from 05:00 to 06:00 UK time on Tuesday 13 October 2026 while we perform scheduled database infrastructure maintenance.
During this maintenance window, platform services may be unavailable. The Platform Portal will display a holding page indicating that the platform is under maintenance.
In addition, requests sent to our APIs may receive an HTTP 503 response indicating that the service is unavailable. Customer systems should retry any API requests once the maintenance window has closed.
Where SFTP remains available, files can continue to be placed on the server and will be processed once the platform is back online.
We will provide an update via the dashboard once the maintenance has been completed and services have been restored.
This maintenance is required as part of ongoing optimisation of the KornitX Platform infrastructure.
We thank you for your understanding and apologize for any inconvenience caused.
For more information, or if you have any questions, please contact the KornitX Support Team via our Support Portal, or alternatively send an email to our Support Desk on Kornitx.support@kornit.com.
Posted Oct 08, 2026 - 08:59 UTC
This scheduled maintenance affects: Supplier Integrations (Generic Filesystem) and Platform Core (London - UK), Distributed Smartlinks (Global), Artwork and Asset Generation (Global).